Pizza Hut ran out of pizza

Okay, have you ever gone somewhere to do something, or talked to somebody about anything, or heard something so outrageous, and just not know what to say because what you saw, or what you heard, just defies all human comprehension? Well, try walking into the Pizza Hut in Augusta, GA tonight and you might just find that Charmin lost its squeeze, or Downy lost its bounce, or Pepsi lost its fizz. First I ordered a Pizzone only to find out a few minutes later they didn't have any left. Okay, a little out of the ordinary, how about some pizza, wait let me be honest with you, we're out of most everything, well what do you have, do you have pasta, yes, ok I'll take some of that.

Hmmm, I say. Pizza Hut ran out of pizza. I'll say this for the waitress, she was great, and positive, and she didn't let it spoil the meal. She comp'd me out on the salad, the drink, and some breadsticks. This was a nice, clean place too, so I got to talking with her. Apparently the manager forgot to order the dough. Crazy, huh? Can you imagine that? Pizza Hut has to have dough I think. Not having dough in Pizza Hut is like a lumberjack going to work without an ax or a saw.

Hey, bottom line, good customer service trumped it all. I know I learned that a positive attitude in the face of unchangeable circumstances certainly goes a long way in changing a potentially bad customer experience into a good one. I look at it this way: I wanted to try the Tuscani Pasta anyway, so I had to do it when I didn't ordinarily intend to. So what, I got good service, and a good discount to boot. Plus, I'm so full right now I can barely walk, and they promised to have crust tomorrow night!