Is Cheaper always less expensive?
In today’s economy, I see many people who are comparing prices, and my job, while much more difficult at times, has become very interesting is seeing the many items that are available in the marketplace. As every person is different, everyone has something that they want, something that take precedence, something that causes them to buy. Nowadays, price seems to be the biggest driving factor in many people’s decision to do anything to their home anymore, and many times, people go with the “cheaper price” simply because they feel like it is a better deal.
About six months ago I had the pleasure of working with a nice couple on a tiled bathroom and shower. I sold them the materials however they chose a different company for the installation because they were $300.00 dollars cheaper. Last week this nice couple came back into my store to ask me to order some more tile for their shower and what it would cost to tear out and replace what the other company installed. Apparently, the shower was not installed properly and leaked, causing moisture and mold to get into the interior walls. They tried to call the company that installed it, but they were “out of business”.
My only point is that cheaper is not necessarily less expensive. For instance, if this couple would have contracted with us to complete the job from the beginning, they would not be out of the thousands of dollars it took to replace it. We would have fixed the problem, that we created, and replaced the tile at no charge.
When shopping for best price always consider several things. Reputation of the company, guarantee of the product and installation, as well as the ability and product knowledge of the company with whom you are contracting.
Here at Carpet One Floor & Home we take pride in every job we do. Our Sales staff and installers are always being trained on the best products to fit your needs with warranties that are the best in the industry, and we have been doing this for almost 30 years. We may not always be cheaper; however in the long run we are less expensive
Wednesday, July 22, 2009
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