Our installers undergo regular training to achieve the highest levels of technical and customer service expertise. In fact, check around, and you will see that our store has the only certified installers in Panama City, FL. It is not because we are satisfied with what we do that our people achieve excellence--it is because we care about doing more for our customers. We demand the best from each installer, and we match their skills with each job to ensure the best possible performance. When new products come out, we ensure proper training is received, and we pass on the newest industry information and standards to ensure that the customer receives the very best possible job the first time, every time. Come in our store, and you will see for yourself the hard work and dedication demonstrated by our Installation Team on our Wall of Fame.
Monday, October 19, 2009
Friday, September 18, 2009
Flooring Basics Area Rugs from Carpet One
Fashionable. Functional. Versatile. Area rugs serve a wide variety of purposes in home décor. They can be used to tie the look of a room together much as a scarf pulls an outfit together. They can help define separate spaces within a larger room or add a touch of warmth and color to a hardwood or tile floor. They can also serve as a link between rooms. And these are just some of the possibilities.
Because they serve such a wide variety of roles, area rugs come in all shapes, colors, textures, and sizes. Be it wild or subtle, extravagant or simple, these rugs are an easy way to express your decorative flair.
While there's no installation per se, larger area rugs usually require the movement of furniture. The amount of care needed to help maintain the beauty of these rugs will vary according to rug's material and construction as well as the specific usage.
Recommendations
The first rule of choosing an area rug is to understand that really are no rules per se. Since much of the selection process is based on your own personal taste and sense of style, we simply offer some general guidelines instead.
Size Guidelines
- Room size rugs should leave a border of 18" to 24" on all sides.
- Dining room rugs should measure at least 4' longer and wider than the dining room table, so chairs will not fall off the rug when pushed back from the table.
- Hallway rugs should leave be approximately 2" to 4" narrower and 18" to 24" shorter than the hallway.
- Other area rugs will vary in size according to need.
Design Guidelines
- Try using different patterns that use some common colors in the same room for a coordinated look that is also fresh.
- Don't get boxed in by traditional rectangular or square rugs. Consider oval and round shapes as a way to inject new life in a room.
Wear Guidelines
- Consider traffic patterns, exposure to spills and other wear factors when choosing area rugs.
We have a huge selection of area rugs in varying sizes, styles and colors. Fill out the form below and we'll contact you to set up an in-store appointment to help you find your perfect rug! Or, simply stop by the store at your convenience. Click here for directions
Flooring Basics Area Rugs from Carpet One
Fashionable. Functional. Versatile. Area rugs serve a wide variety of purposes in home décor. They can be used to tie the look of a room together much as a scarf pulls an outfit together. They can help define separate spaces within a larger room or add a touch of warmth and color to a hardwood or tile floor. They can also serve as a link between
Fashionable. Functional. Versatile. Area rugs serve a wide variety of purposes in home décor. They can be used to tie the look of a room together much as a scarf pulls an outfit together. They can help define separate spaces within a larger room or add a touch of warmth and color to a hardwood or tile floor. They can also serve as a link between rooms. And these are just some of the possibilities.
Because they serve such a wide variety of roles, area rugs come in all shapes, colors, textures, and sizes. Be it wild or subtle, extravagant or simple, these rugs are an easy way to express your decorative flair.
While there's no installation per se, larger area rugs usually require the movement of furniture. The amount of care needed to help maintain the beauty of these rugs will vary according to rug's material and construction as well as the specific usage.
Recommendations
The first rule of choosing an area rug is to understand that really are no rules per se. Since much of the selection process is based on your own personal taste and sense of style, we simply offer some general guidelines instead.
Size Guidelines
- Room size rugs should leave a border of 18" to 24" on all sides.
- Dining room rugs should measure at least 4' longer and wider than the dining room table, so chairs will not fall off the rug when pushed back from the table.
- Hallway rugs should leave be approximately 2" to 4" narrower and 18" to 24" shorter than the hallway.
- Other area rugs will vary in size according to need.
Design Guidelines
- Try using different patterns that use some common colors in the same room for a coordinated look that is also fresh.
- Don't get boxed in by traditional rectangular or square rugs. Consider oval and round shapes as a way to inject new life in a room.
Wear Guidelines
- Consider traffic patterns, exposure to spills and other wear factors when choosing area rugs.
We have a huge selection of area rugs in varying sizes, styles and colors. Fill out the form below and we'll contact you to set up an in-store appointment to help you find your perfect rug! Or, simply stop by the store at your convenience. Click here for directions
rooms. And these are just some of the possibilities.
Because they serve such a wide variety of roles, area rugs come in all shapes, colors, textures, and sizes. Be it wild or subtle, extravagant or simple, these rugs are an easy way to express your decorative flair.
While there's no installation per se, larger area rugs usually require the movement of furniture. The amount of care needed to help maintain the beauty of these rugs will vary according to rug's material and construction as well as the specific usage.
Recommendations
The first rule of choosing an area rug is to understand that really are no rules per se. Since much of the selection process is based on your own personal taste and sense of style, we simply offer some general guidelines instead.
Size Guidelines
- Room size rugs should leave a border of 18" to 24" on all sides.
- Dining room rugs should measure at least 4' longer and wider than the dining room table, so chairs will not fall off the rug when pushed back from the table.
- Hallway rugs should leave be approximately 2" to 4" narrower and 18" to 24" shorter than the hallway.
- Other area rugs will vary in size according to need.
Design Guidelines
- Try using different patterns that use some common colors in the same room for a coordinated look that is also fresh.
- Don't get boxed in by traditional rectangular or square rugs. Consider oval and round shapes as a way to inject new life in a room.
Wear Guidelines
- Consider traffic patterns, exposure to spills and other wear factors when choosing area rugs.
We have a huge selection of area rugs in varying sizes, styles and colors. Fill out the form below and we'll contact you to set up an in-store appointment to help you find your perfect rug! Or, simply stop by the store at your convenience. Click here for directions
Friday, September 11, 2009
Flooring Information from Carpet One
Flooring Information You Can Rely On
Quality flooring is the hallmark of a refined home. We are committed to bringing our customers flooring information about the finest brands in the widest selection of colors and styles available to fit your specific flooring needs. Turn to Carpet One Floor & Home to deliver the look you desire at a
If you are in the market for new flooring, look at Carpet One Floor & Home for flooring information solutions. Carpet One Floor & Home has been in business for over twenty years and with over one thousand locations throughout the United States and Canada there is sure to be a Carpet One Floor & Home near you to suit your needs. As the name implies, Carpet One Floor & Home is a retailer of carpet but we also have flooring information on hardwood, laminate, ceramic tile, resilient flooring and area rugs. Not only does Carpet One Floor & Home provide quality flooring but we also pride ourselves in superb customer service.
Carpet One Floor & Home's dedication to excellence is evident in our customer service policies and convenience. If you are one of the many who don't have time to shop several different stores, rest assured that you are getting flooring information that includes the best possible price for both the flooring and the installation. You can even get samples, purchase your order and schedule installation without ever coming into the store, an incredible convenience when shopping for carpet, tile or hardwood flooring.
First, you need to determine which flooring options will best suit your room. You can pick out samples of tile, carpet, vinyl or laminate flooring and place them in your home to see how they would look. Once you make a decision, their flooring professionals will come into your home for a free estimate and an accurate measurement. Their professionals are highly trained and experienced so you can expect a professional installation of the flooring you choose. In addition, all Carpet One Floor & Home's flooring is 100% guaranteed. If you are not satisfied with the installation of your flooring, Carpet One Floor & Home will replace it completely free of charge.
Pricing is a factor in everything and Carpet One Floor & Home has you covered there. Because of our size, we have enormous buying power with some of the largest carpet, tile, hardwood and other flooring manufacturers in the world. The savings then gets passed on you for the best value in flooring solutions. You can even get financing options to ensure you get the flooring of your dreams and it's easy on your budget.
There are over one thousand convenient locations throughout the United States and Canada, we are sure to have a store near you. However, you can also choose carpet, tile and hardwood flooring by contacting the store and speaking with a design professional who will help you navigate the process of choosing the ideal flooring for your home.
When looking for flooring information you want the best selection possible all in one place. Carpet One Floor & Home delivers. For carpet you can choose from a variety of styles and designs. Hardwood flooring is available in various grains and wood choices. Laminate and ceramic tiles can be found in different colors and patterns. For those high traffic areas, resilient flooring is the ideal solution and no matter what you choose, area rugs are a great accent pieces.
For the best in flooring options, price and quality, Carpet One Floor & Home is the answer. Not only will you get an abundance of choices, it's backed by a guarantee that will ensure your satisfaction. We are dedicated to providing excellent customer service and will assist you in picking out the flooring that is best for you.
Below is a list of some of the products and services Carpet One Floor & Home offers. Products and services will vary by location.
Information on Types of Flooring
Area Rugs
Bamboo Flooring
Carpeting
Ceramic Tile
Concrete Flooring
Congoleum Flooring
Cork Floors
Hard Wood Flooring
Laminate Flooring
Linoleum Floors
Vinyl Sheet Flooring
Commercial Flooring Information
Commercial Flooring
Commercial Flooring Installation
Residential Flooring Information
Residential Floor Installation
Bathroom Floors
Kitchen Floors
Flooring Services Information
Floor Tile Installation
Hard Wood Flooring Installation
Flooring Underlayment
Friday, September 4, 2009
Green Select…For the Environment |Panama City,FL
Helping protect our environment is everyone’s business!
At Carpet One, we care about more than just floors. We care about the community and its environment. We know there are lots of things we can all do to make them cleaner, greener, and healthier.
Today we face numerous environmental challenges, including global warming, energy deficiency and the depletion of our natural resources. Though we may not see the effects today, we must always be thinking to the future.
Our Green Select initiative represents our commitment to making our environment better through our relationship with our communities, our customers, our suppliers and our employees. One key example is our Green Select Labels. We’re continually working with our vendors to produce flooring that meets our strict eco-friendly standards.
To earn a Green Select label, the product must currently be recyclable, contain a minimum of recycled material and/or be made from a natural, sustainable, quickly renewable resource. A key example is our Montado Cork flooring. Beautiful and durable, MontadoTM is 100% natural cork flooring made from a naturally sustainable resource, so it’s good for the environment.
Look for other exclusive Green Label flooring at Carpet One, including Mirror Lake laminate. Plus, ask about green select tips to practice every day. Join us in trying to protect our environment.
Working together we can make a difference.
Friday, August 7, 2009
The Beautiful Guarantee™ for Hardwood
This is a one-time only replacement. Simply call your Carpet One Floor & Home® retailer within the time frame of the warranty and indicate you wish to choose another SelectAFloor™ hardwood under The Beautiful Guarantee™ Replacement Warranty. This is a replacement warranty and does not apply to matters covered by other warranties.
Replacement includes material and labor. Labor to move furniture,permanent construction (built-ins such as cabinets and bookcases),equipment, or electronics is the responsibility of the customer.
No replacement will be made with respect to hardwood that has been subjected to abuse, improper maintenance, vandalism, alteration, or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchase of a Carpet One Floor & Home® style hardwood floor that has been professionally installed by a Carpet One Floor & Home® retailer or Carpet One Floor & Home® authorized independent installer.
Thursday, August 6, 2009
The Advantages of Buying From a Brick and Mortar Store Versus the Internet Bohemoth
I’d like to say that the brick and mortar store holds all the cards in the match up against the big box stores and internet clearing houses, but it just isn’t so. Unlike the internet mavens, the brick and mortar locations have things like real people and real overhead. Take all that out, and you have one good looking price, but is it the only thing?
Brick and mortar stores are one of my favorite topics because inevitably it comes up when we are talking about price. Generally, the conversation starts because the customer is concerned that they can buy product X over the internet at so much less than in a real store. It may be true, but is there more than meets the eye? I suppose if you plan on doing everything yourself, and you don’t mind accepting responsibility for the entire process, then the deal may be much closer to stopping there. What happens with all of the unknowns? For instance, what if the product never comes, what if it’s not what was promised, what if there is a problem with the color, what if there is a problem with the quality, what if there is a problem during installation, what if the flooring gets damaged during installation and you need more, what if you mess it up while you are cleaning it, and the list of questions goes on and on…
I certainly acknowledge that internet mavens have the price advantage, if indeed they are buying the same things, but are they??? It is a funny question, because we as individuals believe the best in everyone. We automatically assume that the person on the other end of the computer is who he says he is, and the product is what he says it is. In fact, when it comes in the boxes, and the manufacturer’s label is on the outside, doesn’t that tell you everything you need to know? Perhaps, but not necessarily. Do you know the conditions in which it was stored, and what has the flooring been subjected to in a warehouse half a country away? And what about the phone tech who took your order? Does he even know what he’s doing, and is he trustworthy with personal financial data? In the internet society where we buy millions everyday this way, these questions are almost moot…
One thing you cannot get from an internet company that you can from a brick and mortar store is service. Without a doubt, when you have a problem, you will have an easier time getting support from a brick and mortar store, because you can camp outside with a picket sign if you can’t get resolution to your problem. Most often, you will find that most brick and mortar companies want to preserve their reputations enough to satisfy all their customers. Individual reputations in a marketplace are invaluable, and those with poor reputations rarely stick around for more than a year or so.
When completing your installation, if there are problems with the material or the installation, a local company has relationships with the suppliers and installers to hold them accountable, and they can efficiently fix them. They know who to call, and they have the numbers. Have you ever tried to get an installer you hired directly to come back and fix something? If you have, it is a tricky operation because most of the time, they are doing another job that is actually going to get them another check at the end of the week.
The local store is going to provide more control over the material, and it is a place that you can walk into and see. Products like hardwood are very particular with where they can be stored, and at what temperatures as well. Who says the internet company is even telling the truth? Nowadays, there is no shortage of them out there, and they can close and set up shop in a matter of minutes, and you never know it…
I can relate a couple of instances from my own personal inspection experience. One job I went to look at involved a customer who purchased the wood over the internet to save her money. She hired an installer based on the recommendations of her condominium maintenance guy. The installer left her job a mess, she couldn’t get him to come and fix it, and when she called me to inspect it, she had puddles of water sitting on top of the wood from the condensation from the windows. Was moisture test even done? Of course not. The installer left no expansion spaces and left huge gaps between the wood and subfloor because the floor was not flat enough in its current state to accept a hardwood floor, let alone dry enough.
In another case, a man called to have his floor inspected because he thought the wood was defective. It wouldn’t go together properly. Upon arrival, I read the instructions, showed him how to do it, and the floor was fine. Lastly, and my favorite by far, I received a call about wood from a major internet retailer who actually has brick and mortar stores as well. They purchased it from the branch store and attempted to glue it down. The problem was that the glue down method was not a recommended method for their 3/8” solid hardwood product. Further, when they ordered the product a second time, the branch told them yet again to glue it down, but to use a moisture vapor barrier first, and sold them the wood and glue. After beginning the second installation, they discovered that the floor was cupping, not only on the floor, but also out of the box. Well, hmmm. Defective material combined with defective advice, a deadly combination. It’s been three weeks with no resolution. One angry homeowner and a very frazzled contractor trying to finish the home.
The best solution for all the issues above is to hire a local person with a local reputation. Even when a national company has a branch store, they are not the most knowledgeable, mainly because they have no training. Find a company with a lengthy history, call the Better Business Bureau, check with the Chamber of Commerce. I’m sure you will find that once you do your research, you will be much happier with your results….
Monday, August 3, 2009
Flooring Basics Hardwood
Elegant. Tradition. Adaptable. Since colonial days, hardwood flooring has been prized for its color, grain and lasting beauty. Find out more about why this flooring choice is always in fashion.
Rich in appeal, hardwood flooring enhances virtually any decor style with its sense of natural strength and its variety of finishes. Casual or formal, modern or classic, hardwood is right at home in any home.
Generally, there two types of hardwood flooring— solid or engineered. Whether it's a strip or plank, solid hardwood flooring is a single piece of wood, which can easily be customized and can be re-sanded to change finishes. Engineered hardwood, on the other hand, is made of 3 to 5 layers laminated together with grains running at different angles. While engineered hardwood looks like solid hardwood, it is actually more structurally stable and can be used anywhere, even places like basements where moisture may be an issue.
Properly installed and sealed, hardwood flooring requires minimal care to maintain its good looks. Simply vacuum regularly and wipe weekly with a damp mop. And, since it's sealed it can't absorb spills, so it won't stain.
Recommendations
While you can add an elegant appeal to most any room with the rich, traditional color and texture of hardwood flooring, there are some guidelines to follow in deciding which type of hardwood to select or whether to choose hardwood at all.
Since colonial times, solid hardwood has been a preferred choice for enhancing formal rooms and hallways with a beautiful, inviting ambiance. It's also an excellent choice for areas where you may want to change looks at a future date, since it can sanded and refinished to meet changing tastes.
However, solid hardwood is not recommended for installation below grade (basements) or in rooms where excess moisture is present, such as kitchens, baths, saunas, and enclosed porches. It also tends scratch easier than engineered hardwoods, so careful consideration should be given to use with large pets.
Engineered hardwood is a perfect alternative virtually any place solid hardwood is used, except where you might want to change the look since engineered hardwood generally cannot be sanded and refinished. In addition, engineered hardwood is especially recommended for use below grade in basements and other areas where scratch resistance and added longevity are important. While it tends to resist moisture better than solid hardwood, it still may not be the best choice for kitchens and bath.
Tuesday, July 28, 2009
Retailer of the Year Award for Leadership (ROYAL)
Last year we received an award from the Florida Retail Federation that went a long way in demonstrating the effort that we have put into moving our company ahead in the marketplace. Through the work of many people, we achieved what many said could not be done.
For the last couple of years, we worked to set ourselves apart from the competition through technical expertise, training, and product knowledge. Beginning in 2004, we did this in a couple of ways. First, we embarked upon a journey to become Installation Excellence Five Diamond Certified. Installation Excellence is a Carpet One Floor & Home program that measures the ability of our sales and installation team to satisfy our customers, and we achieved it in a record setting six months. Most please to us was the absolutely high marks we received from our customers via the surveys we sent out with every job.
In conjunction with the Installation Excellence Program, we began a long certification process for our sales and installation personnel through a variety of industry resources. Carpet One Floor & Home has a robust training program mixing online, on site, and off site educational curriculum. When combined with the World Floor Covering Association (WFCA), we certified two sales personnel as Certified Flooring Sales Consultants (CFS) and one person as a Certified Flooring Executive (CFE). All of the certifications are available online at the WFCA website. What achieved the certifications through WFCA? Hours of dedication on the part of our personnel taking product knowledge, design, decoration, colors, and all sorts of other courses to demonstrate a level of learning beyond the industry standard.
In addition to the learning programs, we had one individual attend a graduation two inspection programs through industry recognized leaders in their respective product categories: the Tile Council of North America (TCNA) and the National Wood Flooring Association (NWFA). Through the TCNA sponsored educational organization Ceramic Tile Education Foundation (CTEF), we graduated the Ceramic Tile Inspector Course, and through NWFA, we have a Certified Wood Floor Inspector on staff. Click here to find out more about the NWFA certification.
Adding to our list of technical qualifications, we recently added the ability to install the Ardex Moisture Control System, an industry leading in concrete preparation for flooring installation. We achieved a technical certification from Certified Flooring Installers (CFI) as well.
Other courses and training include Wilsonart, the American Plywood Association (APA), Earthscapes, and Florida Retail Federation (FRF) Retail Masters.
In addition to our professional efforts, we made tremendous strides and inroads into the community through many charitable endeavors: Marine Corps Toys For Tots (TFT), American Cancer Society (ACS), Making Strides Against Breast Cancer (MSABC), Delta Society, Breast Cancer Research Foundation (BCRF), and many other local schools and organizations.
In recognition of our endeavors, several organizations recognized us for our endeavors. Carpet One Floor & Home presented us with the National Community Service Award in 2005 and 2007. The Bay County Chamber of Commerce awarded us the Small Business of the Year in 2005. The Better Business Bureau of Northwest Florida presented us with the Torch Award for Marketplace Ethics in 2006. The Panama City Jaycees awarded us the Community Leader of the Year in 2008. The Florida Retail Federation gave us the Retailer of the Year Award for Leadership (ROYAL) for 2008. As you can see, we are very active in the community, and we take it very seriously.
We hope that you will give us a chance to demonstrate what separates us from the competition. As a store, we commit to providing you the best service that money can buy with a product that is premium in quality, choice, and selection. Please stop by and learn about us or visit us online to find out more.