Monday, September 13, 2010

The problem with showers…and the right fix…

OK, so what is all the fuss about getting a custom shower?  It is a fair question, not without merits.  A custom shower is an investment, and it is not one to be taken lightly.  Did you know that in comparison to a rain forest, your shower receives more water on a yearly basis?  In fact, the dishwasher in your home probably does not process as much water as your shower.  Given these facts, ask yourself how much it is worth to ensure you have the right materials first and, not least importantly, the right technician second.

Have you ever seen an improperly assembled, custom shower?  When you do, you will never forget it because behind the wall is a black, nasty mess.  If you are on an upper floor, the first people to realize you have a leak will be the people below you, but if you live on the ground floor, you stand a good chance of never knowing it unless the mold starts infiltrating the inside of the shower or you decide to replace the existing tile.

You may wonder how anyone can install a leaky shower.  The correct answer is that no one installs a leaky shower if they do it right!  Properly installed, a moisture membrane prevents all water from penetrating the surrounding walls and touching the studs.  The problem some tile mechanics have is that they never learned to properly prepare a shower for tile.  Many installers continue to believe that the materials used in the shower are actually waterproof when in fact they are not.

Most installers believe that concrete board and backer boards are waterproof.  This is an extreme misconception.  The boards are designed to stay together in water and not fall apart, but they absolutely do not keep water from passing through it.  There are a few water proof boards on the market.  Georgia Pacific makes one call Denshield, and it actually has a moisture membrane on the front of the board.  When you use the other boards though, you have to install a moisture barrier between the board and the studs.  Many installers are ignorant of this fact.

Another tool for you to think about is a shower system.  Shower systems are sold and marketed by certain companies to integrate with your tile in any set of circumstances.  The two main ones that I know of are Schluter Systems and Wedi.  Since our work involves Schluter extensively , I will spend my time talking about it.

The Schluter System comes with a preformed tray to place in the bottom of the shower.  Since one of the hardest tasks for an installer is providing the proper gradient to the drain in order to prevent puddling, Schluter Systems rectified this with a pre-sloped pan.  You would not believe the amount of people who overlook the necessity of a pre-slope underneath the normal shower pan.  In fact, since it is not part of the building code in some parts of the country, it is not done at all most of the time.  The pre-slope that I am talking about actually includes filling the place where the shower is located with a sloped bed of rocks or cement prior to the plumber’s installation of the rubber pan.  The rubber pan actually sits on top of the bed, and once the pre-slope is installed, water actually will run down the face of the pan into the drain.  Done without the pre-slope, the water will sit in the pan creating a moist donut shaped area around the drain where fungus and mold will love to hang out.

Once you install the tray, the Schluter kit comes with a special integrated bonding flange for the drain as well as a slip in drain that is square for ease of integration into the tile floor.  Once the tray and flange are in place, the installer simply applies the Kerdi on the walls, floor, and curb to produce an orange looking shower before tile goes in.  The key to the entire system is Kerdi which is an orange polyethylene film bonded to a layer of fleece on the front and back.  The fleece provides a bonding surface to stick to the wall and to stick to the tile.  The polyethylene layer provides 100% water tightness, even in an overlap situation.  Schluter tested their system with a four to six inch overlap and documented no seepage; therefore, they do not require you to use entire sheets of Kerdi at one time.  You simply seal it by overlapping the sheets a minimum of four inches.

Once the Kerdi is installed, the shower is ready for tile.  Place the tile in position, install the drain, grout the tile, and you are ready to take a shower.  The Schluter System really is the best on the market.  For more information on Schluter Systems, visit www.CarpetOnePanamaCity.com or www.schlutersystems.com.  Sign up for more information and to be on our mailing list.

You can buy these products at Carpet One Floor & Home which is an authorized reseller of Schluter Systems.

Sunday, September 5, 2010

Professionalism, or the lack there of….

I received a call the other day from a fellow consultant in the California area working for a national chain store who is looking to open a several thousand square foot store in our community.  He consults via retainer for the company about all flooring issues, and they asked him to conduct moisture testing to ensure adequate environmental conditions prior to the installation of their floor covering.  He called me to assist.

I realized after I got off the phone with the gentleman how little emphasis gets placed upon testing for moisture by local contractors.  Even more shocking is the fact that it seems like only the largest companies apparently concern themselves with it.  Examining a national chain store, I see that they have the proper view that an ounce of prevention is worth a pound of cure.

In my business I work with numerous contractors and talk with them day in and day out, and I can tell you that the level of professionalism in areas such as moisture remediation is extremely poor.  In fact, most general contractors do not even know what it is, and when you mention the need for it, they complain that you are too hard to work with.  It seems that their experience in working with other companies, who do not care, gave them a cavalier attitude that moisture and other such issues are menial.  They have yet to experience a catastrophic failure because of it.  The odd part of the matter is that when they do experience a catastrophic failure, their business will not live to tell about it.

Moisture issues on the whole are among the most insidious around, but more profound is the fact that they are preventable with relatively simple testing procedures.  Further, no construction project is immune because even the smallest house can be affected by an unseen moisture problem.  Moreover, the more important questions appear to be where it comes from and what does it affect.  Both answers are rather lengthy and less than finite.

Moisture testing gathers information quantitatively about subterranean moisture (coming from underneath the substrate).  While numerous testing methods exist, the most prevalent at this time is the Calcium Chloride test performed on top of concrete substrates.  As you might have guessed, concrete subfloors are the most common type in our region, Panama City, FL; therefore, I will tell you a little bit more about them.

Where does it come from?  Moisture comes from beneath the concrete itself as it migrates up from the ground into the structure.  Since no structure is perfectly air tight, moisture migration is a constant process, is normal, and is to be expected as long as it is controlled and not extreme.  The most typical kind of control used in concrete subfloors is the use of a plastic membrane underneath the concrete slab.  Slightly less well known is the tendency of concrete workers to poke holes in the plastic barrier to decrease drying time.  Shocking, perhaps, but yes, it happens!

When moisture reaches the surface of the concrete in acceptable quantities, it off gasses into the air and maintains normal humidity in a house.  In greater quantities, the moisture will cause problems such as dissolution of adhesives use to hold a floor down like hardwood or vinyl, rotting of floor materials such as carpet or hardwood, growth of mold in cushion or hardwood, and even worse things than these.  Found early enough, disastrous problems can be diverted, so why would you not want to know ahead of time what could happen to your hardwood, laminate, carpet, or vinyl because of unseen moisture?

The answer most general contractors seem most willing to give is that they have done it this way for years and never had a problem.  One thing I can say for certain is they do have problems, but the problems usually come after the warranty is expired.  I know this because I inspect floors and see these problems regularly, and I experience push back from general contractors all the time as they persist in trying to maintain the status quo.  As a whole, they prefer to shove their heads in the sand instead of dealing with potential problems head on.

As for me and my store, we will continue to press forward with completing our installations in accordance with industry standards.  Our integrity is too valuable to sacrifice for a few measly dollars. 

For more information on this and other topics, go to our website: www.CarpetOnePanamaCity.com.  In the meantime, insist your flooring company follows the legal boundaries set forth by the industry.  Do your due diligence in checking out their background, and you may be surprised by what you find.  I recently found that a certain company in our area who claimed to be the oldest has actually gone out of business twice, and reopened.  A simple visit to http://sunbiz.org gave me that information.  It never ceases to amaze me at what some people will do to make a dollar…